Q1. Are you a factory or a trading company?
A1: We proudly operate as a factory nestled in the heart of Dongguan City, Guangdong province. With a rich legacy of over 20 years in specializing in automatic feeding equipment for power presses, economic cut-to-length lines, and multi-transfer systems, we deliver unmatched expertise.
Q2. Do you have an agent overseas? How can we become your agent overseas?
A2: Absolutely! At Dongguan City Haiwei Intelligent Equipment Incorporated Company, we are thrilled to present a prestigious network of elite agents that stretches across vibrant regions including India, Thailand, South Africa, Brazil, and beyond. Should you be driven by the aspiration to join this esteemed group as our representative within your nation, we warmly extend an invitation to reach out to us. Together, we can explore a world of thrilling opportunities, dive into detailed arrangements, and forge a prosperous partnership that catapults us to extraordinary new heights.
Q3. How do you ensure the impeccable quality of your machines?
A3: At Dongguan City Haiwei Intelligent Equipment, our unwavering commitment to delivering unparalleled quality stands as our defining hallmark. Our standard machines, honed through years of meticulous production, epitomize excellence, enabling swift assembly with readily available spare parts and ensuring consistent stability. As for our custom machines, they represent the zenith of precision engineering, crafted meticulously to align with your unique specifications and practical applications. Every steel component is subjected to precision machining and intensive inspections. Upon assembly, each machine undergoes thorough testing, guaranteeing optimal performance and steadfast reliability.
Q4. Can you dispatch engineers to install and fine-tune your equipment in our facility?
A4: For substantial orders and intricate equipment, we are delighted to arrange for our adept team of expert engineers to visit your facility, ensuring precise commissioning of the equipment. Alternatively, our skilled agent staff can proficiently manage the installation with nominal commission fees. For standard machines, we prioritize simplicity in installation and debugging. Our all-encompassing support includes comprehensive operation manuals, online assistance, and instructional videos, guiding you through every step of the process with utmost confidence.