Q1. Are you a factory or a trading company?
A1: We are a factory proudly located in Dongguan City, Guangdong province, with over 20 years of expertise in automatic feeding equipment, economic cut-to-length lines, and multi-transfer systems, offering unmatched industry knowledge and innovation.
Q2. Do you have an agent overseas? How can we become your agent overseas?
A2: Absolutely! We are thrilled to have already established a prestigious network of esteemed agents across India, Thailand, South Africa, Brazil, and beyond. If the prospect of joining this elite group as our representative in your country excites you, we warmly invite you to connect with us. Together, we can delve into the abundant exciting opportunities ahead, discuss detailed arrangements, and forge a successful partnership.
Q3. How do you ensure the impeccable quality of your machines?
A3: At Dongguan City Haiwei Intelligent Equipment Incorporated Company, our unwavering dedication to superior quality sets us apart. Our standard machines are the result of years of meticulous production, honed to perfection for immediate assembly with readily available spare parts and consistent stability. For custom machines, we engage in a meticulous process, tailoring each piece to your specific needs and practical applications. Every steel component is precision-machined with rigorous inspections. Once assembled, each machine undergoes exhaustive testing to guarantee nothing less than optimal performance and unparalleled reliability.
Q4. Can you dispatch engineers to install and fine-tune your equipment in our facility?
A4: For substantial orders and intricate equipment, we are pleased to offer the expertise of our highly skilled engineers who will visit your factory to ensure the meticulous commissioning of your equipment. Alternatively, our proficient agent staff is available to manage the installation, subject to nominal commission fees. For standard machines, we assure you of the straightforward simplicity in installation and debugging. Our comprehensive support includes detailed operation manuals, online assistance, and step-by-step instructional videos to guide you through every phase of the process.