Q1. Are you a factory or a trading company?
A1: We are a factory proudly situated in Dongguan City, Guangdong province. With over 20 years of specialization in automatic feeding equipment for power presses, economic cut-to-length lines, and multi-transfer systems, we bring unmatched expertise and reliability to the table.
Q2. Do you have an agent overseas? How can we become your agent overseas?
A2: Absolutely! We are thrilled to have already established a prestigious network of esteemed agents across diverse regions such as India, Thailand, South Africa, Brazil, and beyond. If you're interested in joining this elite group as our distinguished representative in your country, we warmly invite you to reach out to us. Together, we can explore an array of exciting possibilities, engage in detailed discussions, and forge a collaborative partnership destined for success.
Q3. How do you ensure the impeccable quality of your machines?
A3: Our unyielding commitment to superior quality is the cornerstone of our operations. For our standard machines, years of meticulous production have honed their excellence, ensuring seamless assembly with readily available spare parts and unwavering stability. When it comes to custom machines, each one is expertly crafted with precision, tailored to meet your specific requirements and practical applications. Every steel component is precision-machined and rigorously inspected to uphold the highest standards. Once assembled, every machine undergoes a battery of comprehensive tests, guaranteeing optimal performance and unmatched reliability.
Q4. Can you dispatch engineers to install and fine-tune your equipment in our facility?
A4: For substantial orders and intricate equipment, we are delighted to arrange for our highly skilled engineers to visit your factory, ensuring precise commissioning of the equipment. Alternatively, our capable agent staff is well-equipped to handle the installation, subject to nominal commission fees. For standard machines, the installation and debugging process is designed to be straightforward and trouble-free. We extend comprehensive support through detailed operation manuals, online assistance, and instructional videos to guide you meticulously every step of the way.