Q1.Are you a factory or a trading company?
A1: We are a proud factory located in the heart of Dongguan City, Guangdong province. Specializing over 20 years in automatic feeding equipment for power presses, economic cut-to-length lines, and multi-transfer systems, we bring an unrivaled level of expertise to the industry.
Q2. Do you have an agent overseas? How can we become your agent overseas?
A2: Absolutely! We are thrilled to have already established a network of esteemed agents across India, Thailand, South Africa, Brazil, and beyond. If you're interested in joining this elite group as our representative in your country, we invite you to reach out to us. Together, we can explore the exciting possibilities, discuss detailed arrangements, and collaborate for a successful partnership.
Q3. How do you ensure the impeccable quality of your machines?
A3: At Dongguan City Haiwei Intelligent Equipment Incorporated Company, our dedication to maintaining the highest standards of quality is unrivaled. Our High-Performance Straightener Feeder System for Easy Operation and Efficiency exemplifies this commitment. For our standard machines, years of production experience have fine-tuned their excellence, ensuring seamless assembly with readily available spare parts and rock-solid stability. Custom machines, on the other hand, are crafted with precision, tailored specifically to meet your unique requirements and practical applications. Each steel component undergoes precision machining and is subjected to rigorous inspection processes. Once assembled, every machine is subjected to comprehensive testing, guaranteeing optimal performance and unmatched reliability, meeting your most demanding needs.
Q4. Can you dispatch engineers to install and fine-tune your equipment in our facility?
A4: For significant orders and complex equipment, we are delighted to arrange for our expert engineers to personally visit your facility, ensuring precise installation and commissioning of the equipment. Alternatively, our highly skilled agent staff is available to handle installation, with a nominal commission fee. For standard machines, we ensure that the installation and debugging process is straightforward and hassle-free. To assist you at every stage, we provide comprehensive support through detailed operation manuals, online assistance, and instructional videos, empowering you with the knowledge and tools to operate our equipment with confidence and ease.