Q1. Are you a factory or a trading company?
A1: We are a distinguished factory proudly based in Dongguan City, Guangdong province. With over 20 years of specialization in automatic feeding equipment for power presses, economic cut-to-length lines, and multi-transfer systems, we offer unrivaled expertise and excellence.
Q2. Do you have an agent overseas? How can we become your agent overseas?
A2: Absolutely! Dongguan City Haiwei Intelligent Equipment Incorporated Company is thrilled to have already built a prestigious network of esteemed agents across India, Thailand, South Africa, Brazil, and beyond. If you have the passion and drive to join this elite group as our distinguished representative in your country, we warmly invite you to connect with us. Together, we can explore a world of exciting possibilities, engage in comprehensive discussions about detailed arrangements, and collaborate towards a remarkable and successful partnership.
Q3. How do you ensure the impeccable quality of your machines?
A3: Our commitment to superior quality is unwavering and unmatched. For our standard machines, years of refined production have honed their excellence, allowing for immediate assembly with readily available spare parts and unwavering stability. Custom machines, on the other hand, are meticulously crafted to perfection, tailored exclusively to your specific requirements and practical applications. Every steel component is precision-machined and rigorously inspected for the highest standards. Once assembled, each machine undergoes comprehensive testing to guarantee optimal performance and utmost reliability, ensuring flawless functionality.
Q4. Can you dispatch engineers to install and fine-tune your equipment in our facility?
A4: For substantial orders and intricate equipment, we take immense pride in arranging for our expert engineers to travel to your factory, ensuring the precise and impeccable commissioning of the equipment. Alternatively, our adept agent staff is fully capable of handling the installation, while charging only nominal commission fees. For standard machines, the simplicity of installation and debugging is assured. We offer unwavering support through detailed operation manuals, comprehensive online assistance, and illustrative instructional videos, guiding you with expertise every step of the way, ensuring a seamless experience.